FAQ about Integrations

How to check if integration went right?

To make sure that the integration was successful, you need to:

1. Go to the site
2. Go to the Audience section in the InSend, go to the online tab
3. Find yourself among the visitors and open your profile
4. Next, try to walk through different pages of the site, add products to the cart, delete them, make a trial order.
5. If all the data is displayed correctly, then the integration was successful.

When I add products to cart they don’t appear in InSend. How to fix it?

Make sure you have the correct product feed. If you don't see the products in your cart or they are incorrect, the problem is definitely in the feed.

How to add few domains to one InSend account?

It is possible to connect several domains to one account in the Settings - Account setting. Click on the inscription Change settings and add the required number of domains to the Domain Setup

To make the module work for all additional domains, check the integration with InSend. If the installation for the main domain was done manually, copy the code from the "Manual integration" section and paste it before the closing </head> in the page template of each address.

But we don’t recommend doing this as the analytics will be common and you may meet that deliverability of emails may be lower due to spf and dkim settings.

Do you have integration with CRM systems?

No, we only have integrations with CMS systems. If you need integration with CRM systems, then you need to set up API integration yourself.